Our Mission

Built on a foundation of over 50 years of knowledge and experience, NPL is thinking ahead. No shortcuts, no quick fixes, no compromises. We leverage our expertise and capacity to find solutions for our customers’ most complex requirements. We are dedicated to safely delivering sustainable energy delivery solutions to our customers and the communities they serve.

Our Vision

NPL is a national performance leader in energy infrastructure services. Our careful and responsible management of comprehensive and complex requirements has built our reputation as the best-value solution provider in the utilities industry. Guided by our sustainability framework, we build with future generations in mind, ensuring long-term success.

Laying The Groundwork For The Future

Six principles guide our strategy for building a lasting business and making a positive impact. These principles guide how we treat our customers, our colleagues and the communities where we live and work every day.

SAFETY IS WHAT WE STAND FOR

The safety of our employees and the communities where we live and work is our first priority. We do things the right way, every day, to ensure the gas infrastructure we build is safe and reliable for the homes and businesses that depend on it.

QUALITY IS WHAT WE LEAVE BEHIND

We are uniquely positioned to serve as a strategic partner for diverse customer needs across services and geographies. Bringing our unique expertise, experience, and resources to every project, NPL does things right and ensures that projects are forward-thinking, cost-effective, on-time, and fulfill our stringent standards for enduring safety and quality.

EMPLOYEES ARE OUR LIFEBLOOD

The knowledge and expertise of our employees is our most valuable asset in building long-term, customer-focused relationships, and ensuring project success for our customers. Our commitment to safety is matched only by our commitment to our diverse, collaborative, and best-in-class team members and their careers, their families, and their futures.

COMMUNITY IS WHO WE SERVE

As part of the fabric of our communities, we promote supplier diversity, promote an inclusive and collaborate environment and hire locally. We believe in philanthropy — fostering productive and lasting positive results in the communities where we live and work every day.

ECONOMY IS A LONG-TERM INVESTMENT

Our commitment is to serve our communities for the long-term, contributing to a sustained local economy by creating jobs, growing local businesses, and contributing to the tax base. We invest in the communities where we live and work every day.

ENVIRONMENT IS OUR HOME

NPL partners with customers to help them prepare their infrastructure for a lower-carbon energy future, enhancing the safety, reliability, cost effectiveness, and environmental sustainability of the natural gas network consumers rely upon to meet their changing energy needs. We are dedicated to setting the standard for environmental stewardship in the field, our fleet, and our facilities, and carry these values through all facets of our business practices and partnerships.

LONG-TERM RELATIONSHIPS

BUILT ON TRUST

Our customer relationships are built on decades of experience and trust. Our average relationship length with our top customers is 25 years, and we still serve our very first customer. We recognize the inherent value that long-term partnerships have for collaboration, increased efficiencies, continuous improvement, and cost savings.

We also play an active role in advancing our industry for the benefit of all as part of the American Gas Association, Common Ground Alliance, MEA Energy Association, National Safety Council, Northeast Gas Association, Southern Gas Association, and Western Energy Institute.